What You Can Expect

When you use our service you can expect:

 

• That we will listen to you and understand your IT problem or needs

• Proactive and cost-effective strategic IT planning

• Customised solutions that suit your needs

• That we will use language you can understand

• Reliable ongoing support and after-sales care

• Specialised helpdesk support just a phone call away

 

 

How We Fulfil These Expectations

We strive to fulfil these expectations in every instance because we work with the following values in mind:

 

• Communication: Give clear, concise and consistent communication to our clients

• Respect: Relate to our clients in a language they can understand

• Integrity: Operate with integrity in all that we do

• Customised: Provide guaranteed and customised solutions utilising the latest technology

• People: Provide our staff wtih an enjoyable work environment where they feel empowered and rewarded

• Community: Support and encourage organisations that benefit the community

• Environment: Be responsible for the quality of our services and their impact ont he environment

 

Communication

Respect

Integrity

Customised

People

Community

Environment