Managed Service Plans

You pay a monthly fixed fee for us to be your IT department and take care of all of your IT needs.

 

We have plans to suit your budgets and needs: two 'Managed Service' plans and two 'Add-on' plans.

Paradise Plan

 

We manage your entire IT infrastructure. We literally do it all:

  • 24/7 monitoring

  • Routine maintenance

  • Patch management

  • Troubleshooting/repairs

  • Priority response times

  • Smart phone support

  • Third party provider support

  • Extended onsite hours

Plus

discounts

  • Monthly health reports

  • Quarterly IT consultations

  • Helpdesk support

Prevent Plan

 

Our Prevent Plan includes:

  • 24/7 monitoring

  • Routine maintenance

  • Patch management

  • Discount on troubleshooting/ repairs

  • Priority response times

  • Extended onsite hours

  • Monthly health reports

  • Helpdesk support

Plus

discounts

Add-on Plans

Parachute Plan

 

We will manage your backup, giving you peace of mind that someone is actively ensuring your backup is working correctly. Our Parachute Plan includes:

 

  • Backup software

  • 24/7 monitoring

  • Quarterly restore tests

  • Troubleshooting/repairs

  • Offsite backup options

  • Backup options as regular as every 30 minutes

  • Email confirmation of successful backups

  • Quick restore

  • Helpdesk support

Protect Plan

 

We will manage your anti-virus and anti-malware protection by providing you with everything from high quality software to ensuring that they are updating and working correctly. Our Protect Plan includes:

 

  • Anti-malware/anti-virus software

  • 24/7 monitoring

  • Automatic updates

  • Troubleshooting/repairs

  • Helpdesk support