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With our Periscope plan we monitor your network and nominated system resources.  We will advise you of issues and resolve them as required.

Periscope includes:

• Active monitoring of your server(s) and workstation(s)
• Monthly reporting on the health of your server(s)/network/workstation(s)
• 2.5% discount on onsite/remote support
• Priority response as per 'Response Times'
• Helpdesk support access

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Our Prevent plan gives you the benefits of Periscope but also includes patch management and routine maintenance of your network devices.

Prevent includes:

• Active monitoring of your nominated server(s) and workstation(s)
• Monthly reporting on the health of your server(s)/network/workstation(s)
• 7.5% discount on onsite/remote support
• Security patch updates and management
• Routine maintenance checks on nominated server(s) and workstation(s) (minor fixes included)
• Priority response as per 'Response Times'
• Helpdesk support access
• Extended onsite hours

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Our Paradise plan means that we manage your IT infrastructure, leaving you to do what you do best, manage your business.  We do it all, from routine maintenance, troubleshooting to smart phone and 3^rd party provider support.  Enjoy the benefits of a fixed budget for easy management of cashflow (excluding new hardware/software etc...).

Paradise includes:

• Active monitoring of your nominated server(s) and workstation(s)
• Monthly reporting on the health of your server(s)/network/workstation(s)
• Security patch updates and management
• Routine maintenance checks on nominated server(s) and workstation(s)
• 3^rd party software provider management
• Smart phone support (blackberry, iphone, windows mobile & android)
• Labour diagnostics and repairs on all nominated server(s) and workstation(s) ( Free)
• Quarterly IT consultations
• 30% labour discount on new projects
• 10% discount on Parachute and Protect modules
• Priority response as per 'Response Times'
• Helpdesk support
• Extended onsite hours

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With our Parachute plan we will manage your backup giving you peace of mind that someone is actively ensuring your backup is working correctly.

Parachute includes:

• Fixed fee for everything including maintenance and troubleshooting of backup
• Active monitoring of your backup
• Quarterly restore tests
• Off-site backup options
• Backup options as regular as every 30 minutes
• Email confirmation of successful backups
• Quick restore
• Helpdesk support

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With our Protect plan we will manage your antivirus and antimalware protection by providing you with everything from high quality software to ensuring that they are updating and working correctly.

Protect includes:

• Highly reviewed antivirus and antimalware software supported by Kaspersky and Malwarebytes
• Fixed fee for everything, including software and software maintenance
• Active monitoring of your antivirus and antimalware software
• Automatic updates
• Helpdesk support

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